Grievance Officer

Use this page for complaints that require formal review under applicable consumer, IT, privacy, payment, or platform policies.

Last updated: 12 May 2026

Grievance details

Company: RAJNI WEB DEVELOPER
Brand: Gaadiwalaonline
Legal name: RAJANI KANT MAHATO
Grievance Officer: Nirmal Ghosh
Email: grievance@gaadiwalaonline.com
Phone: +91 8877 82 8877
Registered office: RAJNI WEB DEVELOPER, Ghatshila, Kasida, East Singhbhum, Jharkhand 832303

Response timeline

We will acknowledge complaints within the applicable legal timeline and aim to resolve them as per company policy and applicable law. Complex matters involving banks, payment gateways, authorised providers, courts, departments, or official systems may require additional time.

Required information

Registered mobile number, user name, and contact email if available.
Order ID, payment ID, wallet transaction ID, challan number, or vehicle number as applicable.
Screenshots, receipt, bank debit message, or other documents needed to verify the complaint.

For support or policy questions, contact us at support@gaadiwalaonline.com or visit the contact page.