- Immediate connections — Direct carrier connectivity ensures fast, reliable communication.
- Global reach — Plivo’s Premium Communications Network can handle calling to 190+ countries.
- Communication at scale — Plivo scales to handle any volume of outgoing and incoming calls.
You’re in good company
Jungleworks uses Plivo’s number masking feature to conceal real phone numbers, which means that delivery drivers and customers can communicate safely without compromising their privacy
Number masking case study
Number masking anonymizes communication between two parties in a voice call by sending calls through an intermediate phone number that acts as a proxy between the two parties. Consider a consumer communicating with a ride-hailing service driver through an app: The customer taps a button to call a proxy phone number, and the proxy instantly and automatically connects to the worker’s number. Neither party can see the other caller’s real phone number.
With number masking, your customer dials a proxy phone number, and the proxy instantly and automatically connects to your worker’s number. The same process can work in the opposite direction if a worker wants to contact a customer, and number masking works equally well for text messaging. Plivo acts as the proxy when your application uses Plivo’s SMS or Voice API.
To get started, rent a Plivo phone number, then visit one of our use case guides on number masking, where we provide annotated code samples in seven widely used web coding languages that show you just how to set things up. You can complete the whole process, from number rental to testing your new code, in less than an hour.
- Compliant with PCI DSS standards and GDPR regulations
- Data redaction ensures that no PII is exposed
- Data is encrypted with TLS/HTTPS
- Guaranteed 99.95% up-time (99.99% for Enterprise package customers)
- Direct relationships with 1,600+ Tier 1 and local carriers
- 7 global points of presence
- Consultative approach to customer service
- 99 satisfaction score, highest on G2
- Premium support plans available
- Grocery delivery firms like Instacart and Fresh Direct in North America and Bigbasket and Swiggy in India
- Package delivery vendors, including global names like UPS, FedEx, and DHL, and local services such as Delhivery and Dunzo in India
- Ride-hailing apps, including global names like Uber and Bolt, and local services such as Lyft in North America and Ola in India
- Takeout food delivery apps, including global names like DoorDash, Uber Eats, Grubhub, and Deliveroo, and regional apps such as Eatigo in Asia and Foodora in Scandinavia
