Plivo Use Cases

Whether you’re looking for help by industry vertical or business type, or you want to start with a specific product use case, Plivo has you covered.

SMS API Platform

Industries

Healthcare Healthcare
Inform patients with appointment reminder texts and one-time passwords for patient portal security. Keep staff engaged with business alerts.
Financial services Financial services
Improve customer communication with alerts for low balances, overdrafts, margin calls, and suspicious activity on accounts.
Retail Retail
Save customers money with targeted coupons. Send order updates and delivery notifications. Secure online purchases with two-factor authentication via SMS.
Real estate Real estate
Sell properties better with tools to send offer updates and notifications via SMS. Broadcast alerts about new listings, price drops, and open houses. Send bulk messages to keep tenants informed.
Hospitality Hospitality
Use SMS and automated voice to complete check-ins and share bonus benefits via coupons. Remind patrons of reservation times.
Government Government
Keep constituents informed with public service notifications. Communicate emergency alerts and public health advisories to whole communities with a single click.

API use cases

Two-factor authentication Two-factor authentication
Secure your applications at scale by sending dynamic verification codes.
Alerts and notifications Alerts and notifications
Send automated notifications, account alerts, and reminders.
SMS marketing SMS marketing
Engage with prospects and customers by sending bulk SMS messages with a single API call.
Call forwarding Call forwarding
Send callers to the right agent depending on their geographical location, time of day, or other factor.
Interactive voice response (IVR) Interactive voice response (IVR)
Give customers a menu of choice so they can get the information or contact they need by pressing a key or speaking a word.
Voice notifications Voice notifications
Let people know about important updates even on landlines by automating text-to-speech alerts.
Number masking Number masking
Anonymize communication between two parties to safeguard personal phone numbers from being shared.

Business types

Enterprise Enterprise
Become an enterprise customer and enjoy benefits like priority onboarding, a customer success manager, and HIPAA and PCI DSS compliance.
Nonprofit Nonprofit
Use reliable messaging and voice API services for charitable, philanthropic, and other public service applications.
Startup Startup
Take advantage of pay-as-you-go pricing for your small business today and scale up as you grow.

Integrate with Plivo’s Voice API and SMS API today!

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